5% Off

Select the handbags you like on the T.QING™ official website and add them to your shopping cart, click on the shopping cart pattern in the upper right corner to complete the checkout.
We Accept The Following Payment Methods: PayPal, Mastercard, Maestro, Visa Credit Card, American Express, Discover, Diners Club, and JCB

See your order status by simply entering your tracking number here: https://www.tqingofficial.com/pages/order-tracking

Unfortunately, we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and minimize errors. It is advisable to check your order before placing it.

For assistance, please email our Customer Service Team at info@tqingofficial.com

【Available in Stock Product】
Merchandise Time (from the date you place the order to the date we ship out the order) is within 5 - 7 business days 【Saturday and Sunday excluded】
Standard shipping transit time is 10-15 business days. 【Free Worldwide Shipping】
Expedited shipping transit time is 7-10 business days. 【Extra Shipping Fee 20 USD to 30 USD】

In conclusion, for Available Stock Products, it takes 15 to 22 business days for you to get the goods by standard shipping transit, and it takes 12 to 17 business days for you to get the goods by expedited shipping transit.

【Pre-sale Product】
Merchandise Time (from the date you place the order to the date we ship out the order) is within 25 to 35 business days 【Saturday and Sunday excluded】 because all of our products are 100% handmade.
Standard shipping transit time is 10-15 business days. 【Free Worldwide Shipping】
Expedited shipping transit time is 7-10 business days. 【Extra Shipping Fee 20 USD to 30 USD】

In conclusion, for Pre-sale Products, it takes 35 to 50 business days for you to get the goods by standard shipping transit, and it takes 32 to 45 business days for you to get the goods by expedited shipping transit.

We Currently Accept The Following Payment Methods: PayPal, Mastercard, Maestro, Visa Credit Card, American Express, Discover, Diners Club, and JCB

Oh no! Here are a few things to check if your payment didn’t go through: Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system.

After you have placed your order, you will receive an acknowledgment e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and the billing and delivery address are verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

If you still failed to pay online after contacting our customer service, we are glad to provide the payment methods of wire transfer, please contact our customer service (info@tqingofficial.com) for more information, thank you.

All orders are covered by free worldwide shipping

【Available in Stock Product】
Merchandise Time (from the date you place the order to the date we ship out the order) is within 5 - 7 business days 【Saturday and Sunday excluded】
Standard shipping transit time is 10-15 business days. 【Free Worldwide Shipping】
Expedited shipping transit time is 7-10 business days. 【Extra Shipping Fee 20 USD to 30 USD】

In conclusion, for Available Stock Products, it takes 15 to 22 business days for you to get the goods by standard shipping transit, and it takes 12 to 17 business days for you to get the goods by expedited shipping transit.

【Pre-sale Product】
Merchandise Time (from the date you place the order to the date we ship out the order) is within 25 to 35 business days 【Saturday and Sunday excluded】 because all of our products are 100% handmade.
Standard shipping transit time is 10-15 business days. 【Free Worldwide Shipping】
Expedited shipping transit time is 7-10 business days. 【Extra Shipping Fee 20 USD to 30 USD】

In conclusion, for Pre-sale Products, it takes 35 to 50 business days for you to get the goods by standard shipping transit, and it takes 32 to 45 business days for you to get the goods by expedited shipping transit.

• Taxes are related to the recipient's region. The order may require customs duties and taxes, and you will bear these costs.

• Please note that T.QING™ does not control any customs duties and other taxes. We cannot estimate tax expenses. For more information on these fees, please contact the local customs of the recipient.

Free/Standard Shipping, we use express companies such as CNE, UPS, FedEx, or DHL, depending on your location.

* Please do not return to the original shipping address. Please contact customer service to confirm before returning.

* Items that are being returned should be new, and unworn. They should be kept in the original condition in which you received them.

* Please contact our customer service to request a return authorization and return instructions.

1️⃣ Email: info@tqingofficial.com
2️⃣ Phone: +86 166-2463-1690
3️⃣ WhatsApp: +86 199-2764-4608
4️⃣ Working Time: Monday - Saturday, From 09 AM to 06 PM

* No restocking fee.
* For defective products (This happens when the product is incorrect, damaged by the carrier, or defective in another way), No cost.
* For customer remorse ( This happens when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item ), Customer responsibility.

Refunds will be processed within 14 business days of receipt of your item(s). You will receive an email notification once your refund is processed. Please note that payment processing is beyond our control and it may take up to 7-10 additional business days for the funds to be credited to your account used during checkout.

* You can have your name, your initials, or some meaningful words stamped on the bag.

* Hand-painting patterns are also acceptable, for example, your pets or flowers.

* You can find more details here: https://www.tqingofficial.com/pages/customize-handbags

* Merchandise Time (from the date you place the order to the date we ship out the order) is within 25 to 35 business days 【Saturday and Sunday excluded】 because all of our handbags are 100% handmade.
* Standard shipping transit time is 10-15 business days. 【Free Worldwide Shipping】
* Expedited shipping transit time is 7-10 business days. 【Extra Shipping Fee 20 USD to 30 USD】

In conclusion, for Customized Handbags, it takes 35 to 50 business days for you to get the goods by standard shipping transit, and it takes 32 to 45 business days for you to get the goods by expedited shipping transit.

For the stamping, there is a 50 USD extra fee for design, molding, and labor costs.

For normal hand-painting patterns, the extra charge begins from 160 USD, for complicated and big-size patterns, the cost will be higher.

Customized products are final sale, it's not acceptable for return. But we will repair it if any quality problem and the shipping cost will be on our side.

We will provide several position options for you to choose from, depending on different styles. You just need to contact our customer service for the customization.

1️⃣ Email: info@tqingofficial.com
2️⃣ Phone: +86 166-2463-1690
3️⃣ WhatsApp: +86 199-2764-4608
4️⃣ Working Time: Monday - Saturday, From 09 AM to 06 PM

Keep in Touch:💝Hi, dear! If you have any questions, Pls feel free to contact us.

Yes, gold or silver, normally it will be matching with the color of the hardware. And you can also choose debossed (without any color).

We source the best leather from all over the world and we use high-quality genuine leather to make our bags.

Most linings are also in high-quality genuine leather, and some styles' lining is in good quality fabric (twill cotton or silk cloth with embroidery)

High-quality hardware accessories, so that it will not get rusty.

Genuine cowhide leather and some other rare leather. All of our leather is organic and ethically sourced.

Yes, just contact our customer service if you have customization demands.

1️⃣ Email: info@tqingofficial.com
2️⃣ Phone: +86 166-2463-1690
3️⃣ WhatsApp: +86 199-2764-4608
4️⃣ Working Time: Monday - Saturday, From 09 AM to 06 PM